Knowledge Base Categories

SBA Red Card/PR Card(7 Articles)
Orange Arrow Where Can I Use My SBA Red Card?
Orange Arrow I'm a new resident, when will I get my SBA Red Card?
Orange Arrow What if I have an SBA Red Card account balance at the end of the school year?
   more topics...
Maintenance Questions(2 Articles)
Orange Arrow How do I request maintenance using the Online Resident Portal - Rent Cafe
Orange Arrow Where do I go to pay rent online?
Orange Arrow
   more topics...
Rent Questions(14 Articles)
Orange Arrow How do I get my Online Resident Portal registration code?
Orange Arrow What are my rent payment options?
Orange Arrow Can I pay my parking rent online?
   more topics...
Five Day Notices(5 Articles)
Orange Arrow This is the first time I’ve ever been late with my rent. Why are you sending me an eviction notice?
Orange Arrow What are my options after receiving a 5-Day to Pay or Quit Notice
Orange Arrow What happens if I already received a 5-Day to Pay or Quit Notice and I'm then late with rent again.
   more topics...
Late Rent Payments(2 Articles)
Orange Arrow This is the first time I’ve ever been late with my rent. Why are you sending me an eviction notice?
Orange Arrow What's the easiest way to get renters insurance?
Orange Arrow
   more topics...
Online Resident Portal/Rent Cafe(8 Articles)
Orange Arrow How do I get my Online Resident Portal registration code?
Orange Arrow How do I set up my Online Resident Portal (Rent Cafe) account?
Orange Arrow I see a "Bed Conversion Charge" on my account ledger online. What is this?
   more topics...
Parking(3 Articles)
Orange Arrow Can I pay my parking rent online?
Orange Arrow What do I do if someone is parked in my assigned parking space?
Orange Arrow Do you rent parking spaces to people who don't rent an apartment from you?
   more topics...
Evictions(2 Articles)
Orange Arrow I can’t pay my rent so it looks like I’m going to be evicted. What do I do now?
Orange Arrow Who can I call, other than SBA, for legal advice on my lease or with 5 Day Notices?
Orange Arrow
   more topics...
Maintenance and Repairs(2 Articles)
Orange Arrow How do I request repairs or maintenance in my apartment?
Orange Arrow My heat is out and your offices aren't open. What should I do?
Orange Arrow
   more topics...
Move In(2 Articles)
Orange Arrow What do I do with my keys and Preferred Resident Card at Move Out?
Orange Arrow Do you rent furniture or housewares packages?
Orange Arrow
   more topics...
Move Out(1 Articles)
Orange Arrow What do I need to do before moving out?
Orange Arrow
Orange Arrow
   more topics...
Subletting(3 Articles)
Orange Arrow I'm going to be subletting my apartment. What do I need to know?
Orange Arrow I need to move out before my lease is up. Can I sublet my apartment to someone else?
Orange Arrow How do I get my sublet ad posted on the Steve Brown Apartments website?
   more topics...
Lease Document(1 Articles)
Orange Arrow I see a "Bed Conversion Charge" on my account ledger online. What is this?
Orange Arrow
Orange Arrow
   more topics...
Security Deposit(2 Articles)
Orange Arrow When will my security deposit be returned?
Orange Arrow Which roommate will our security deposit be sent to?
Orange Arrow
   more topics...
Keys(2 Articles)
Orange Arrow What if I lose my keys?
Orange Arrow What if I lock my keys inside of my apartment?
Orange Arrow
   more topics...
Renters Insurance(7 Articles)
Orange Arrow Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?
Orange Arrow How much does renters insurance cost?
Orange Arrow Why should I carry renters insurance?
   more topics...
Online Reviews(1 Articles)
Orange Arrow How do I write an online review about Steve Brown Apartments?
Orange Arrow
Orange Arrow
   more topics...
Preferred Vendors(5 Articles)
Orange Arrow Does SBA offer hotel discounts for my visiting family
Orange Arrow Do you rent furniture or housewares packages?
Orange Arrow Is there a laundry service you can recommend?
   more topics...
Applying for an apartment(1 Articles)
Orange Arrow What do I pay during the application process?
Orange Arrow
Orange Arrow
   more topics...
Safety(1 Articles)
Orange Arrow Where do I find the manual for my smoke detector?
Orange Arrow
Orange Arrow
   more topics...